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Shipping Policy

Shipping Time: Most orders received before 3:00 PM BST will ship not later than the next business day, provided the product ordered is in stock. Most orders received after 3:00 PM BST will ship not later than the second business day. Orders are not processed or dispatched on Sunday.

Please be advised that we only guarantee that the package will be fulfilled and sent to carrier within two business days from the time your order is placed.

However, the shipping time does vary from the zip code and country of the recipient, please refer to the estimate time of delivery at the time when you place the order and provide your address.

We don’t have overnight shipping.

During holidays delivery times are not guaranteed, we have no way to control shipping carriers.

We use FedEx, USPS and Amazon shipping. Our shipping department decides which carrier to use to ship every single order, based on the weight and your zip code.

If you have a preference, please make sure to add your request in Additional Notes field at the time of placing your order and we’ll try to fulfill it, however, it’s not guaranteed.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Food To Live or other parties only as an estimate.  We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Tips for entering addresses (Rhine to create another page following this:


International Shipping

When ordering from, you’re responsible for assuring the product can be lawfully imported to the destination country.

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United Kingdom may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient; Afrisian Ltd. has no control over these charges, nor can Afrisian Ltd. predict what they may be.

Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Moreover, if a package, shipped outside of United Kingdom, is returned to Afrisian Ltd. as undelivered, Afrisian Ltd. would not be responsible for carrier’s shipping charges incurred to send a package abroad.


  • Customs offices in some countries require the importer of record to provide a particular form of identification before releasing a shipment. You may be required to provide an identification number such as a Unique Identification Number, CPF, or Tax ID.
  • Countries that require an identification number include Brazil, Chile, China, Ecuador, India, Israel, Peru, Qatar, South Africa, South Korea, Taiwan, and Turkey.
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